Training Materials
A Tale of Two Conversations is a two-part video, originally developed by the Pennsylvania Office for Dispute Resolution , showing actors playing a parent of a child with a disability and a school administrator. The meeting was requested by the parent and takes place in the administrator’s office...
Flash video: Listening (This video is 07:57.) (requires Adobe Flash player , a free download). Transcript of flash video in Adobe PDF Format. Please note that this presentation will not start until it has completely loaded onto your computer. This could take a minute or more, depending on the speed...
Section 3: PREPARATION FOR PROBLEM SOLVING IN THIS SECTION YOU WILL FIND: MENTAL PREPARATION Being in the flow; being centered Training for a flowing and centered response KNOWING WHERE OUR MINDS ARE A MENTAL PORTRAIT OF EFFECTIVE PROBLEM SOLVERS THE MISOGI BREATHING TECHNIQUE DEALING WITH DIFFICULT...
The Mediator Classification Index (MCI) is designed to assist in understanding the approach or style a mediator tends to use during the mediation process. The MCI is a valuable tool which you may ask prospective mediators to complete as part of the mediator selection process. This is also a valuable...