Privacy Policy

This privacy policy discloses the privacy practices of Direction Service, Inc. and our website, located at Please read this privacy policy carefully in order to get a clear understanding of how we collect, use, protect or otherwise handle your personally identifiable information.

Direction Service, Inc. is committed to ensuring your privacy is protected.

The type of data we collect

  • Personal Data

While using our service, we may ask you to provide us with personally identifiable information. This information may include, but is not limited to: name, email address, address, city, state/province, zip/postal code, organization name and job title. 

  • Analytical Data

We collect analytical data about your visit. This analytical data may include but is not limited to: IP address, browser type and version, the pages that you visit, the time and date of your visits and the time spent during your visit.

We utilize Google Analytics anonymous IP tracking, thus eliminating the tracking of your specific IP address.

  • Cookies

We use cookies to understand and save user preferences for future visits. Third-party tools that we use may also use cookies in order to compile aggregate data about site traffic and other interactions.  If you turn off cookies, some features of this site may be disabled.

Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser that enables the site's or service provider's system to recognize your browser and capture and remember certain information.

You can choose to accept or decline cookies. Declining cookies could result in the disabling of some of the features of this website. Your web browser allows you to control cookies, using your browser settings.

How do we collect it?

We collect Personal Data about you when you choose to register on our site or when you contact us using a form on our site.

We collect analytical data using third-party tools such as Google Analytics. You can review Google’s Privacy & Terms page here:

Your Personal Data is stored securely on our servers. Some of this data is shared with third-party tools such as Electric Embers, an email address management and message sending service. The data shared with Electric Embers may include, but is not limited to: email address, name.

We will retain your data only for as long as is necessary.

How do we use it?

We may use your Personal Data to contact you with newsletters, periodic emails and other information that may be of interest to you.

We use your analytical data to help improve our website and for internal analysis purposes.

Your rights and your data

We believe, and in accordance with the EU’s General Data Protection Regulation (GDPR), you have the:

  • Right to access, update or delete the information we have on you.
  • Right of rectification, should you find the information we have is inaccurate or incomplete.
  • Right to object to the processing of your Personal Data.
  • Right of restriction, should you choose to request the restriction of your Personal Data being processed.
  • Right of data portability, should you choose to be provided with a copy of your Personal Data.
  • Right to withdraw consent, should you choose to no longer consent to the processing of your personal information.

How do I request changes?

You can unsubscribe from our emails (newsletters and periodic emails) in the email itself by clicking the Unsubscribe link.

If you have questions regarding your data, you can contact us at

Transfer of data

Your information, including Personal Data, may be transferred to and stored on computers located outside of your locale or governmental jurisdiction, where the data protection laws may differ than those from your jurisdiction.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Do Not Track

This website does not support “Do Not Track” requests.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not knowingly collect personally identifiable information from anyone under the age of 13 nor do we market services to children under the age of 13 years old.

If you are a parent or guardian and you are aware that your children have provided us with Personal Data, please contact us.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices, we will take the following responsive action: notify you via email and in-site notification within 2 business days of becoming aware of any data breach.

Changes to this privacy policy

From time to time, we may update this privacy policy. We will notify you when we do, by posting the new policy on this page.

While we may let you know via email and/or a notice on this site, you are advised to review this Privacy Policy periodically. Changes are effective when they are posted on this page.

Contact Us

Please contact our controller at or by using the contact information we provide on our Contact page.

This Privacy Policy was last updated on May 31st, 2018.