We are working on building a new database and case management system for our written state complaints. Our agency is proposing using salesforce. Does anyone use salesforce? I’d love to hear any feedback about how it works, your experience with it, etc. Or

We are working on building a new database and case management system for our written state complaints. Our agency is proposing using salesforce. Does anyone use salesforce? I’d love to hear any feedback about how it works, your experience with it, etc. Or if you use a different system for your database/case management that works really well.