Improving special education mediation.

This article provides background information about special education and mediation and offers some points to consider for those interested in starting, improving or analyzing a special education mediation process. This article is based on the author's experience as a mediator as well as on site visits, interviews and a review of the relevant literature. The author concludes that mediation can be a very effective method for settling special education disputes and/or improving relationships but that the process can be affected by outside factors such as politics, finances and/or the system. (Abstract from author)