TOP TIPS for State Dispute Resolution System Managers

Following an extensive review, CADRE identified four States with exemplary dispute resolution systems. In September 2009, CADRE brought together Dee Ann Wilson of Iowa, Jo Anne Pool Blades of Oklahoma, Kerry Smith of Pennsylvania, and Jack Marker of Wisconsin. A discussion during the September meeting resulted in a list of "Top Tips" that these four leaders believe would be of value to other State dispute resolution system managers.