Currently when a complaint is received, IF the complainant uses the state model form AND checks they are interested in mediation AND sign the form then we send their information to Special Education Mediation Services (SEMS) which provides free mediation
Currently when a complaint is received, IF the complainant uses the state model form AND checks they are interested in mediation AND sign the form then we send their information to our contracted mediation organization which provides free mediation services funded through IDEA dollars…..however, I have noticed we have a very high number of complaints which are filed where the complainant does not use the state model form and so there is no mediation page and no expressed interest in mediation and the state, by practice, does not send those to our contracted mediation organization. Do any of yo