We have made recent efforts to improve our systems to protect student records throughout the various dispute resolution processes. We are in the process of rolling out an online dispute resolution system to assist with this. However, in the meantime, we h
We have made recent efforts to improve our systems to protect student records throughout the various dispute resolution processes. We are in the process of rolling out an online dispute resolution system to assist with this. However, in the meantime, we have tried other methods of protecting student information sent via email including encrypted emails to parties in specific cases. This has not been altogether successful as the encryption system does not work for everyone and frequently, in almost every case, we have to resend documents in order for all the parties to access.