How do you insure the quality of your mediators' performance? Do you periodically observe your mediators at work in order to have a debriefing discussion later? Do you use comediation as a training tool for new mediators?

How do you insure the quality of your mediators' performance? Do you periodically observe your mediators at work in order to have a debriefing discussion later? Do you use comediation as a training tool for new mediators?
Process
Legacy Id
68618
Weight
0