Supporting Families to Engage in the IEP/IFSP Process and Resolve Conflicts

This self-paced online course supports Parent Center staff, advocates, and others who assist families in engaging effectively in the IEP and IFSP process and resolving conflicts constructively. The course introduces core topics—communication, conflict engagement, parental rights to dispute resolution, and responding to dispute resolution calls—by leveraging CADRE’s trusted tools and materials. Real-life scenarios and short knowledge checks with feedback support practical, real-world application. A final module focuses on using CADRE resources to extend and reinforce learning, making this course a strong onboarding and refresher tool.