What are your State complaint policies and procedures?

I am writing to gather some information about other state complaint systems to help us with our its improvement efforts. My questions for you: 

  • How does your state define the authority of your IDEA complaint system? Does it include any state special education law/regulation requirements? 
  • Does your complaint process handle general education, 504, Title 6, and/or Title 9 investigations? If not, does another unit in your agency?
  • What does your state call its correspondence to LEAs identifying the issues under investigation and requesting documentation?
  • Does your process require that the parties to the complaint to include the opposing party on any substantive submissions to the SEA?
  • Does your process permit a complainant to submit a rebuttal to the District's submission? 
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