Frequently Asked Questions

CADRE’s Early Intervention Service (EIS) Provider FAQ directs Part C service coordinators and early intervention service providers to relevant CADRE resources.

How can I better understand and improve relationships with families?

RESOURCE

DESCRIPTION

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Playing Nicely Together: Family-Centered Practices to Help Practitioners and Families Work Together (1 hr. 17 min.)

Presenters share information on the building blocks of relationships, family-centered practices, and examples of exemplary family-practitioner collaboration.

Webinar

 

Teaming and Collaboration Practice Guide for Practitioners

The Early Childhood Technical Assistance Center created this practice guide for practitioners based on Council for Exceptional Children, Division for Early Childhood’s (DEC) Recommended Practices.

Online Resource

Using Trauma-Sensitive Strategies to Support Family Engagement and Effective Collaboration (1 hr. 13 min.)

The presenter provides an introduction to trauma, as well as how a more trauma-informed approach enhances work with families.

Webinar

Where can I learn more about how to communicate with families more effectively?

RESOURCE

DESCRIPTION

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Tale of Two Conversations (Each video is 6-8 minutes)

This two-part video series presents a poor conversation between a parent of a child with a disability and a school administrator and contrasts it with a productive conversation. While the context is special education, the effective strategies used can be adapted for early intervention.

Videos

Study Guide

Productive Conversations Through Empathy (1 hr. 22 min.)

The presenter offers insight into how empathy allows us to support others through difficult moments, demonstrate authentic compassion, and connect through kindness without owning the beliefs, issues, or problems of others.

Webinar

Skilled Dialogue, Minding and Mining the Riches of Differences (1 hr. 13 min.)

The presenters focus on how diversity can—and should—enhance and unite rather than diminish and divide. The strategies offered emphasize creating relationships that honor differences, as well as creating inclusive options by noticing and leveraging dissimilarities. 

Webinar

Inclusive Listening, Building Understanding, and Supporting Collaboration (Part 1 1 hr. 13 min., Part 2 1 hr. 8 min., Part 3 52 min.)

In this three-part webinar series, the presenters introduce concepts and strategies for inclusive listening that honor individuals' experiences, acknowledge their feelings, highlight their values, and identify topics in a neutral way to prepare for collaborative problem solving. Designed for mediators and facilitators, EIS coordinators and service providers will benefit from the skills introduced in this presentation.

Three-part Webinar Series

Where can I learn more about navigating conflict in early intervention?

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DESCRIPTION

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The Potential of Storytelling in Conflict Engagement and Building Relationships (1 hr. 28 min.)

Panelists explore the value of storytelling, both listening to and sharing, as a tool for building relationships, improving systems, developing leadership, and influencing positive change.

Webinar

The Impact of the Apology on Communication and Negotiation (1 hr. 13 min.)

The presenter explores the many types of apologies, how different cultures view forgiveness and saving face, and the impact these beliefs have on both giving and receiving apologies. The effects of timing, delivery, emotionality, and sincerity are also covered.

Webinar

Navigating Intra-family Conflict: A Resource for Early Intervention Service Providers

This resource includes strategies and sample language Part C Service Coordinators and EIS providers to use and adapt to fit their context as they navigate intra-family conflicts.

Publication

Where can I learn more about family rights for dispute resolution?

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DESCRIPTION

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Introducing the Part C Dispute Resolution Family Guides (43 min.)

The presenters provide information on how to use the family-friendly guides on the IDEA dispute resolution processes available under Part C of IDEA (mediation, due process hearings, and written State complaints). 

Webinar

CADRE’s Early Intervention family guides and companion videos

 

The guides includes general information about the dispute resolution options available under Part C of the IDEA, including mediation, written state complaints, and due process complaints and hearings. The link provides access to all the early intervention family guides, videos, and related resources.

Online Resources

Publications

Videos

CADRE’s Early Intervention Dispute Resolution Process Comparison Chart (Quick Guide)

This Dispute Resolution Quick Guide enables Part C Service Coordinators and EIS providers to easily compare early intervention dispute resolution processes, including how each process differs in their timelines, formality, and structure. This resource is also available in Spanish.

Publication

Dispute Resolution Options under Federal Laws

This online resource explains the dispute resolution options families of children with disabilities have under each law, depending on whether they have a 504 plan, Individualized Education Program (IEP), or an Individualized Family Service Plan (IFSP).

Online Guide

Early Intervention Dispute Resolution Family Guides and Companion Videos in Multiple Languages

DISPUTE RESOLUTION PROCESS

LANGUAGES

TYPE

IDEA Early Intervention Mediation family guide

Companion Videos

This guide to early intervention mediation is available in EnglishSpanish, Arabic, Korean, Russian, Simplified Chinese, and Vietnamese.

The companion videos are available in English and Spanish.

Publication

Videos

IDEA Early Intervention Written State Complaint family guide

Companion Videos

This guide to early intervention State complaints is available in EnglishSpanish, Arabic, Korean, Russian, Simplified Chinese, and Vietnamese.

The videos are available in English and Spanish.

Publication

Videos

IDEA Early Intervention Due Process Complaints/Hearings—Part C Procedures family guide

Companion Videos

This guide to early intervention due process complaints and hearing for states that follow Part C procedures is available in EnglishSpanish, Arabic, Korean, Russian, Simplified Chinese, and Vietnamese.

The companion videos are available in English and Spanish.

Publication

Videos

IDEA Due Process Complaints/Hearings—Part B Procedures family guide

Companion Videos

This guide to early intervention due process complaints and hearing for states that follow Part B procedures is available in EnglishSpanish, Arabic, Korean, Russian, Simplified Chinese, and Vietnamese.

The companion videos are available in English and Spanish.

Publication

Videos

Where can I direct families who want additional information about early intervention dispute resolution?

CADRE’s For Families webpage includes the most relevant resources for families. Of particular interest may be the FAQ for Families, which includes a section specifically for families of infants and toddlers. The IDEA Early Intervention dispute resolution family guides and companion videos can be accessed through both webpages, and here.

CADRE also has a separate page of resources in Spanish. Click here to view the En Español page.