Relationships in special education and early intervention can be stormy and may be damaged beyond repair when three indicators of dysfunction dictate the conversation and the direction — Mistrust, Blame, and Shame. When someone feels they aren't safe with another ("I can't trust them to care about/protect me and mine."); or the other is to blame ("It's their fault." "They MEANT this to happen."); or they have let themselves down ("I'm unworthy, unable, unacceptable." I'm ashamed of myself."); we create the fuel for "Hurt People to Hurt People." From a first family contact through all of our dispute resolution processes, tools for Building Trust, Breaking Blame, and Healing Shame eases the fear, anxiety, and hurt and allows us to build stronger partnerships that benefit everyone. This webinar focuses on conflict coaching conversations anyone can use in any conversation to achieve these goals. If you're a conflict coach, a mediator, a family empowerment professional, educator, administrator, family member, or just want to learn, we want you to join us. Our goal is for you to leave with tools that work in your context and that can be adapted to your processes. This interactive webinar will use video examples, activities, and materials to prepare you to implement these tools in your life.
Presenter:
Tricia Jones is a Professor of Communication and Social Influence and Director of the Center for Conflict Management and Media Impact at Temple University, Philadelphia, PA. As past Vice-President and Member of the Board of Directors of the Association for Conflict Management, past President of the International Association of Conflict Management, and Curriculum Design Consultant for the American Bar Association Section on Dispute Resolution she has consistently advocated for conflict education and systems design that helps build constructive communities. Her work in conflict management spans 35 years of teaching, research and practice in conflict resolution intervention, conflict resolution education, alternative dispute resolution, intercultural conflict, and organizational dispute system design. She focuses significantly on designing conflict education and dispute resolution interventions, systems, and professional development in K-12 environments and urban communities to support students, families, communities and educators. Read more.