Written State Complaints

We have a mediation case where a parent has requested mediation regarding an 18-year-old student. The district is open to mediate, but the parent does not have guardianship.

• Does the student need to be a part of intake and also attend the mediation? 
• Do we need the parent to have guardianship in order to sign a Mediation Agreement? 

How does your state handle issuing a determination when the 60-day due date falls over a weekend and/or on a holiday? Does your state: 

• Issue the determination on the day before the weekend and/or holiday?

• Issue the determination following the weekend and/or holiday? If so, do you consider that as issued within the 60-day due date? 

We are 

considering the development of an online submission, and we are seeking feedback from states that currently have this option available for complaints. Specifically, we are looking for input regarding the following:

Can you share if, in your corrective action in your letter of findings, you provide a specific amount of compensatory education? Do you look at the complaints from a procedural lens only? 

I was wondering if there is any state that really likes their coding system for state complaint outcomes and if so, would you mind sharing it? 

Would anyone be willing to share the Agreement to Mediate form you use with parties? I’m looking to review different structures and would love to see examples from other states.

What practice/procedure are you following if once a state complaint is filed, the District provides the parent the remedy requested in the state complaint prior to the conclusion of the investigation?

Are your Letters are published on your website?